I acknowledge and agree to the following Cancellation by Candidate terms:
Upon acceptance into a training programme, placement is provisional until payment is received by the Partnership Brokers Association (PBA). Payment is expected within 14 days of invoice issuance. Failure to submit payment within this timeframe may result in the release of the place to other applicants.
In line with our commitment to accessibility, our courses operate on a break-even basis; therefore, last-minute cancellations pose significant challenges. To help mitigate this, once a payment is received and a candidate decides to withdraw from the training, a cancellation fee will apply as follows:
1. 50% of the full fee for cancellations made up to 15 business days before the training start date.
2. 100% of the full fee for cancellations made within 15 days of the training start date.
Exceptions may be considered under special circumstances, subject to the discretion of the Partnership Brokers Association and Cohort Lead. In such cases, the withdrawing candidate might be offered the opportunity to transfer to another PBT programme within 12 months (subject to availability) or substitute a colleague onto the programme, provided the colleague meets applicant criteria.
To cover costs associated with transfers or exceptional circumstances not triggering the full/half fee clause, an administration fee of 5% of the total training fee will be charged. Please note that this fee is fixed and not open to negotiation.